Zibuyus North American Growth Faces High Return Rate Challenge

Zibuyus North American Growth Faces High Return Rate Challenge

Zibuyu, a leading cross-border e-commerce company in Zhejiang specializing in footwear and apparel, is preparing for its IPO. Despite being ranked first in GMV for footwear and apparel in the North American market, it faces the challenge of a high return rate. The return amount reached 140 million yuan in 2021 and surged to 340 million yuan in the first half of 2022. High return rates are a common issue in the fashion e-commerce industry. Zibuyu needs to effectively reduce its return rate and improve profitability to maintain its leading position in the competitive market.

12/30/2025 Logistics Industry Insights
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Amazon Sellers to Bear Higher Costs Under New Return Policy

Amazon Sellers to Bear Higher Costs Under New Return Policy

A new development in Amazon's return policy seemingly allows sellers to charge restocking fees in specific situations, primarily targeting Fulfillment by Merchant (FBM) sellers. FBM sellers should be wary of extra shipping costs resulting from incorrect return label information. It's crucial to closely monitor policy changes and implement effective measures to reduce operational costs and risks. This policy shift necessitates careful attention to detail and proactive management of returns for FBM sellers to maintain profitability and avoid unexpected expenses.

12/29/2025 Logistics
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Ebay Updates Return Policy for Automotive Parts to Boost Buyer Confidence

Ebay Updates Return Policy for Automotive Parts to Boost Buyer Confidence

eBay's US site will implement a new return policy for auto parts on July 15, 2025, requiring sellers to offer at least 30 days of free returns for items priced over $10. eBay will subsidize 50% of return shipping costs to enhance customer satisfaction and boost sales. Non-compliant items will be removed, urging sellers to pay attention to the new regulations.

08/04/2025 Logistics
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French VAT Rules Disrupt Crossborder Ecommerce

French VAT Rules Disrupt Crossborder Ecommerce

A widespread invalidation of French VAT numbers has shaken the cross-border e-commerce community. This article advises sellers to immediately check their VAT number status to avoid potential suspension of sales, providing the official website and operation guide. It also recommends strengthening communication with tax service providers and diversifying tax risks to cope with the challenges of cross-border e-commerce. Immediate action is crucial to ensure continued business operations and compliance with French tax regulations.

12/30/2025 Customs Knowledge
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Ebay Updates Policies for Crossborder Ecommerce Sellers

Ebay Updates Policies for Crossborder Ecommerce Sellers

This article provides an in-depth interpretation of eBay's latest operating policies, covering key adjustments such as the Time Away feature, Money Back Guarantee, advertising, backend functionalities, return and refund processes, privacy protection, and the Managed Delivery program. It aims to help eBay sellers comprehensively understand platform rules, optimize operational strategies, enhance competitiveness, and tap into the cross-border e-commerce market. This knowledge empowers sellers to navigate the platform effectively and maximize their potential for success in the global marketplace.

12/30/2025 Customs Knowledge
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Ebay Sellers Guide Navigating Returns Effectively

Ebay Sellers Guide Navigating Returns Effectively

This article provides a detailed interpretation of eBay's return policy, including the Money Back Guarantee, differences in domestic and international return processes, and return rule settings. By automating return processing, sellers can effectively improve efficiency and enhance the buyer experience, transforming returns into opportunities to increase customer loyalty. This includes understanding the nuances of eBay's policies to optimize return management and minimize potential losses, while also fostering positive relationships with customers through fair and efficient return handling.

12/30/2025 Logistics Encyclopedia
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Amazon Adjusts Refund Policy for Lowvalue Items

Amazon Adjusts Refund Policy for Lowvalue Items

Amazon US has launched a new "Refund-Only" policy, allowing refunds for items under $75 in certain situations without requiring returns. This aims to improve the buyer experience but places higher demands on sellers. Sellers need to pay attention to the impact on return rates and commission refund rules. It's crucial to strictly control product quality, optimize product descriptions, and improve customer service to adapt to the changes brought by the new policy. This will help mitigate potential losses and maintain profitability in the long run.

12/30/2025 Logistics
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China Updates Baggage Declaration Rules for Travelers

China Updates Baggage Declaration Rules for Travelers

This article provides a detailed guide on completing the "Customs Declaration Form for Inbound/Outbound Passengers of the People's Republic of China," emphasizing the importance of truthful declaration. It explains key points, common mistakes, and precautions for filling out the form, aiming to help travelers pass through customs smoothly and avoid unnecessary problems. The guide covers aspects like item descriptions, quantities, and values. It also mentions professional customs declaration and inspection services for complex situations, ensuring compliance and efficient processing of luggage and personal effects.

08/21/2025 Document Interpretation
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